'addbitMap fail' notification

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'addbitMap fail' notification

Music Lover
‎2013-11-13 01:38 PM

Two strange notifications are permanently popping up on my screen - closing one opens the other. They are both regarding open bitmap fail? I have attempted a clean reinstall however this isn't working and even though the programme doesn't exist on my computer the messages will not go away. When attempting to reinstall error 18 now appears stating that the programme is already running. 

How do I get rid of these? They are very annoying!

 

Thanks!

11 Replies

Re: 'addbitMap fail' notification

Community Legend
‎2013-11-13 01:46 PM

Seems like a memory issue.


Possible caused by a RAM / virtual memory is too small, which makes it impossible for Spotify desktop to load all pixmap.

 

Or some kind of malware in your computer.

Re: 'addbitMap fail' notification

Community Legend
‎2013-11-13 01:47 PM

Is this happening for the spotify client or windows at general? Did it began after installing Spotify desktop?

Re: 'addbitMap fail' notification

Music Lover
‎2013-11-13 01:49 PM

My computer has been turned off i believe but has just had a new screen fitted- on starting up again it has just started and not going away...

Re: 'addbitMap fail' notification

Community Legend
‎2013-11-13 04:10 PM

Would it be possible to get a screenshot of the error? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: 'addbitMap fail' notification

Music Fan
‎2014-04-17 05:53 PM

Hi, I've recently been receiving the same message when I turn on my computer and can't get it to go away even when uninstalling spotify. It also won't let me reinstall spotify. Any help would be appreciated

Re: 'addbitMap fail' notification

Community Legend
‎2014-04-17 10:44 PM

If you're using windows, try reinstalling spotify in safe mode following the steps in this guide.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Re: 'addbitMap fail' notification

Music Lover
‎2014-04-27 11:26 PM

Hello,

I keep getting the addBitmap on my screen and cannot find a way to get rid of it. Any ideas? Thanks!

 

Re: 'addbitMap fail' notification

Music Lover
‎2014-05-07 11:23 AM

Getting message 'addBitmap (slider, knob, disabled) fail' which I can't delete from my screen, even though I've know deleted the Spotify programme. Please help! 

Re: 'addbitMap fail' notification

Community Legend
‎2014-05-07 01:09 PM
Weird, is it possible to grab a screenshot?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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