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display bug after launching the software

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display bug after launching the software

Hi!

Since a few weeks, I got a bug when I open a playlist :

spotify_bug1

 

I'm using the french Desktop app for windows 8.1 64 bit (version 1.0.52.725.g943b26a8).

Are you aware of this?

I hope you'll fix it as soon as possible 🙂

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Marked as solution

Hey @S3ndG, thanks for posting! 

 

Recently there were display bugs related only to Mac users, it's odd you're experiencing this on Windows. 

Let's try some troubleshooting options, to see if they'll help : ) 

If they don't work, reply back here and I'll see how I can help you further, thanks! 

 

  • Log out and log back in the app 
  • Restart your PC 
  • Reinstall Spotify, as this usually helps for many ongoing issues like this
MartinStoichkovSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies
Marked as solution

Hey @S3ndG, thanks for posting! 

 

Recently there were display bugs related only to Mac users, it's odd you're experiencing this on Windows. 

Let's try some troubleshooting options, to see if they'll help : ) 

If they don't work, reply back here and I'll see how I can help you further, thanks! 

 

  • Log out and log back in the app 
  • Restart your PC 
  • Reinstall Spotify, as this usually helps for many ongoing issues like this
MartinStoichkovSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I tried to log out then log back but when I clicked on the "Connect" button nothing happened. The button "remember my ID" doesn't work too.

So I decided to uninstall spotify, reboot my pc then reinstall spotify.

After that, I logged in by typing my ID and my password and pressing Enter.

It worked!

 

About the display bug, it doesn't appear anymore, i hope it will go on like this!

thank you!

Hi,

the bug has come back a few days ago...

I hope the developpers will fix it soon.

Hello back 

Yeah, it's happened to me this week as well.

Anyway, it doesn't appear anymore from then, so hopefully, it's already fixed. 

You can try to just refresh the app by log out and back in : ) 

However, if you scroll up and down a bit, the bug should go away.

MartinStoichkovSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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