for about a week now my spotify premium has not worked, as it constantly states I am offline and it will reconnect when connections are available. However my internet connection is fine for everything else, but spotify just doesn't seem to recognise it. I have tried restarting, logging out etc but it's always the same.
Help please, this is very frustrating!
Solved! Go to Solution.
I turned Windows Firewall off, uninstalled Spotify and then reinstalled, and it works.
Six weeks of frustration out of the window.
It's Simple...I think! Because it worked for me without the uninstall/re-install process.
Assuming you're on Windows 8
Go to your Control Panel and under System Security, Go to Widows Firewall.
Look for "Allow an app or feature through Windows Firewall" then click on it
Scroll down and locate Spotify make sure you check the box for your corresponding network (Private or Public).
To make the box selectable, you have to click on "Change Settings"
After that, restat Spotify and you should be Golden!
I tried several suggestions: logging in/out, reinstalling while the program was still installed, messing with firewall settings... What worked for me was uninstalling the whole program, then installing fresh. Works!