help desk

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help desk

Festival Fanatic
‎2013-04-04 01:16 AM
Please fix my account!! I cant listen to music except the radio!!!
4 Replies

Re: help desk

Rock Star
‎2013-04-04 08:43 AM

Montoya13 wrote:
Please fix my account!! I cant listen to music except the radio!!!

Hi, and welcome to the community!

 

Is this on a mobile device? You must be premium for on demand mobile streaming.

Have you tried a clean reinstall of Spotify? Try reinstalling from this link: http://download.spotify.com/Spotify%20Installer.exe

 

Anthony :)

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Re: help desk

Music Fan
‎2014-10-17 06:36 PM

Hello,

 

I've deleted spotify from my phone and I'm still getting charged $10.81. Can we please do something about this. I don't want to be charged anymore. Thanks

Re: help desk

Edited
Music Fan
‎2015-03-16 11:12 PM

Spotify will not open up...it start then reverts bask to yahoo within 4-5 seconds???

 

Alec Slinde

<snip>

Re: help desk

Top Star
‎2015-03-16 11:18 PM

Hi @alekin_1,

 

What do you mean by reverts back to yahoo?

Does a full reinstallation help for you? 


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