my pc doesnt allow install spotify

[juan_daniel96]

hi 

i have a huge problem about spotify on windows since 2 hours ago i have been trying to install spotify on my pc but when it download complety my pc shows a error window where it show "unavailable to install the neccesary files are downloaded but another program is running the app (spotify)" i delete and uninstall all about spotify but it doesnt allow me install and use the app, so please help me im a music lover 

[Sebasty]

Hi!

Here is some massive amount of information of what could be done.

If you have trouble uninstalling cleanly: Here is some help. Some scrolling needed.

Be VERY careful with the registry, though! If possible, use the uninstallers!

[iamandyhill]

Hi,

Firstly I'd empty the temopory files on your machine and restart, this should clear out any background processes.

Use this link: https://www.spotify.com/us/download/windows/ to download Spotify and the run it once it has downloaded. I've just tried this on my machine and it works fine.

Hope this helps!

Andy

[juan_daniel96]

dude!! thank you so much your answer help me a lot and gave me the solution
thanks again