"An error has occurred processing your login. Please try again."

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"An error has occurred processing your login. Please try again."

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Music Lover
‎2013-04-21 01:38 AM

I'm having a problem logging into my other (main) account; my payment processor accidentally rejected a recent payment to Spotify as a paycheck took longer to clear than it should have, and consequently I got an email saying my account was disabled. As a result I can't even log on to make the payment again; can someone please look into this for me? I'd like to be able to at least log onto a free account (via FB) and then pay for premium again.

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Re: "An error has occurred processing your login. Please try again."

Music Lover
‎2013-04-21 01:44 AM

Order ID is 177322042017 and username/ID was 1131390240 by the way :)

Re: "An error has occurred processing your login. Please try again."

Community Legend
‎2013-04-21 02:46 AM

If you get in touch with the Spotify team using this form a member of the team will be able to look into this for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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