spotify keeps saying password and username wrong

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spotify keeps saying password and username wrong

Music Fan
‎2012-09-06 02:08 PM
I'm new on spotify and I've done the registration and installed the app but I cant log in. It keeps telling me "password and username wrong" I've tried changing my facebook password and its still telling me the same thing.

Please help
2 Replies

Re: spotify keeps saying password and username wrong

Music Fan
‎2012-10-05 01:33 AM

Same thing happening to me. We've tried multiple accounts.

Re: spotify keeps saying password and username wrong

Community Manager
‎2012-10-05 09:38 AM

eXHozaLaFam - As you opened your account via Facebook you need to log in with your FB email/ password. 

 

Have you tried shutting down Spotify and clicking on a music track within Facebook? This will launch Spotify with your account automatically logged in.

 

mvp1399 - Have you done a password reset for 'mvp1399' from right here: https://www.spotify.com/password-reset/

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