Can't login to spotify

[rubenvann]

Spotify won't let me log in on Linux, it keeps saying that my password is wrong. I logged in on the spotify multiple times using the same email and password, so there's obviously a bug in spotify.

[Dreadlord]

Hey @rubenvann,

Can you start Spotify from terminal and let me know the output?

Thank you!

[rubenvann]

Thanks for your answer 🙂

Sure:

ruben@ThinkPad ~ $ spotify
12:26:32.194 I [breakpad.cpp:110                ] Registered Breakpad for product: spotify

12:26:32.196 I [translate.cpp:152               ] Reloading language file
12:26:32.219 I [translate.cpp:152               ] Reloading language file
12:26:32.221 I [breakpad.cpp:269                ] Searching for crashdumps: /home/ruben/.cache/spotify/*.dmp

12:26:47.168 I [offline_authorizer.cpp:278      ] Unable to login offline: no such user
12:26:47.201 I [ap_connection_impl.cpp:901      ] Connecting to AP lon3-accesspoint-a50.ap.spotify.com:4070
12:26:47.226 I [ap_connection_impl.cpp:530      ] Connected to AP: 194.132.197.211:4070
12:26:47.876 E [ap_handler_impl.cpp:872         ] Connection error:  login_bad_credentials

[Dreadlord · Accepted solution]

Hey @rubenvann,

Well, indeed it looks like you are using wrong credentials to log in.

Can you test your credentials at https://play.spotify.com/  and let me know the outcome?

[rubenvann]

Hah, I was trying to log in with my email address instead of my username, which works on the site but not on the client. I feel so stupid.

Thanks for the help 🙂