[Linux Desktop] Can't log in.

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[Linux Desktop] Can't log in.

Regular

Hey,

 

Since a recent reinstallation of the linux desktop app, I can't log in from it anymore.

I'm currently using version 1.0.19.106.

 

Every time, I get this error :

 

errorcode2.jpg

 

If I start it from a shell, this is what I get :

http://pastebin.com/g73Qk8Lk

 

It would appear to be a connection issue, but I tried to ping (most of) these IPs, and I have no problem doing so. As for the ports, none of them are subject to a specific redirection nor closed by my router. And before I reinstalled the app, it worked fine.

 

I also use spotify on my phone (android, both on 4G and home WiFi), on another computer on windows (same home network), and I even tried the web app on both computers. On each of these, I can log in just fine. It's just on the linux desktop app that I can't.

 

I also tried to do a clean reinstall, deleting the ~/.config/spotify folder (at some point I tried to fiddle with the proxy settings to try and fix this), but that didn't change a thing.

 

Hopefully, you guys may have an idea of what's happening, or things I could try to fix this.

 

Thanks.

3 Replies
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Re: [Linux Desktop] Can't log in.

Community Legend

Hey @kryoox,

 

Can you confirm if the issue still persists? 

 

If this solved your issue - Mark it as a solution!
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Re: [Linux Desktop] Can't log in.

Regular

Hey @Dreadlord

 

Highlighted

Re: [Linux Desktop] Can't log in.

Community Legend

Hey @kryoox,

 

I will try to reach out the Spotify staff and see what is the possible cause of the issue.

I will keep you posted.

 

If this solved your issue - Mark it as a solution!
Twitter | Website |
What's a Spotify Rock Star, and how do I become one?



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