I am quite upset at Spotify today. One of my playlists disappeared this morning, which is Called "Reveil gentil". I really want it back. I don't think I removed it by mistake and I really enjoy it. Besides, 20 persons were following it, which was making me quite proud (one gets is joy from what he can...).
Apart from that, the Linux player has been bothering me a lot recently. I was unable to connect during more than a month (why pay for a service that you can't access ?) because of some 117 error (I think, not sure), DNS stuff and proxy settings, apparently. This bug randomly comes up and suddenly disappears (leaving me without my music for 5 minutes or 1 month, complete random), and I wasn't able to fix it.
This is why I was considering leaving you guys, because I see no point in paying for a soft that is accessible whenever it wants, removes without warning some playlists I beloved, etc. I can't trust you anymore, you broke my heart.
Could you please send me all the data you have from me on your servers please ? I want all my playlists' songs title/artist to be able to create my own collection from there. With my own cloud, for example.
One last thing : I had to search for 5 minutes to manage to send this message. I am tired, yes, but between your new flashy webdesign on the main site, the categories stuff and so on, I had to search a bit before finding the "New message" button. Shouldn't offering support to your Premium members be your prior concern ? An e-mail address would have been fine, also.
Hugs and kisses or whatever,
A sad and worried member, hoping to see his playlist back soon.