Help Wizard

Step 1


Playlist is not complete on Desktop

Playlist is not complete on Desktop







Operating System

Linux elementaryOS 5


My Question or Issue

Almost half of my is missing in the desktop app, i already tried everything (reinstall, close and open) but the result is the same


Desktop app has 46 songs on my playlist x Mobile or web app has 87 songs on the same playlist


Screenshot from 2020-03-20 12-25-55.pngMy playlist on desktop app



Screenshot from 2020-03-20 12-26-05.png




My playlist on web app (same on mobile)


1 Reply

Hey there @joaodezembro


Thanks for reaching out to the Community about this. 

Just to confirm, have you tried a clean reinstall instead of the regular one? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's playback features.


Give your device a quick restart as well before you open the newly installed app.


It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.


Hope this helps. Let us know how it goes. 

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