Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
These songs by Evanescence are grayed out and won't play:
Evanescence – Bring Me To Life
Evanescence – Everybody's Fool
When I double click on either client, Spotify says "This track is not available. If you have the file on your computer you can import it.". Today, I noticed they are grayed out, too.
I noticed this only a few days ago. These are not local, they are not cached, they don't play at work (Windows client) or at home (Ubuntu client). I asked a friend to check (I sent the spotify URL of My Immortal via Skype) and he said Spotify can't find the track for him, too.
I like those songs and I'd love to be able to listen to them on Spotify, as opposed to ad-ridden YouTube.
Thanks,
Dilyan Rusev
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Well first hello dilyanrusev and welcome to the Spotify community!!
When I saw your post I had to laugh and ask my self why are these songs not avalible to you because I ironicaly had bring me to life playing when I stumbled on to your post!
As had been posted previously to me it may have to do with where in the world you are as some record companies and artists only allow their music to be licenced in some countries.
However you may want to continue to check Spotify as it may be that they will gain the rights to the song or may fix the problem so the song will randomly appear and be able to play!!
Thank you for your replies.
I live in Bulgaria, and my guess is that I will have to wait until they are available again.
The weird thing is, only these three songs don't play - all the other songs in Fallen are OK - including the band version of My Immortal.
I'm having the exact same problem! I'm in Ireland, btw.
I have the same problem in Chile
I'm in Australia and have bee missing Bring Me To Life, Call Me When You're Sober, and Lithium since not long after I created my Evanescence playlist. They were there, and then one day, POOF!
Yup same happens to me in Portugal
I'm having a problem with Bring Me To Life from the album Fallen as well. It's the only track that won't play from this album for me, and it's not even grayed out, it just won't play (doesn't appear in search results either, only visibe in album but not grayed out).
Same here, Brazil.
It's been a while for that for me as well (and some other artists)... what's funny is that on Apple Music it's all cool... and Spotify give any hints, etc... it's almost like they're saying "please go use Apple Music"
USA here, the whole Fallen album's gone now, as of a couple days ago. All the other albums are fine. This stinks, because Fallen was my favorite of theirs.
EDIT: Album's back up now! WHOO!
Here in the UK, the studio version of Bring me to Life is unavailable. All other tracks appear to be available... Why? It makes no sense!
Liam
Same here in Singapore
In Italy doesn't work too.
I'm thinking to switch on apple music
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…