Spotify GUI freezes in Ubuntu 19.10

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Spotify GUI freezes in Ubuntu 19.10

Giannii
Casual Listener

Plan

Free

 

Operating System

Ubuntu 19.10 on Laptop and double display with HDMI cable

 

My Question or Issue

Hi,

 

I'm using Spotify on Ubuntu 19.10 and since I installed the software (some days ago) I noticed an annoying bug: the window of the program is freezed and so non-interactable, but music goes on and even keyboard insturctions (play/pause, go on, go back) works normally. I said that the window seems to be freezed because even automatic reshaping  does not work)

 

It happens very frequently and the only solution that I found is to close and reopen spotify (the close button 'X' works).

118 Replies

caiofcas
Casual Listener

Having the Same problem with snap installation in Fedora 31 and gnome. Tried reinstalling but the same keeps happening

ryanhammonds
Visitor

Same issue on Kubuntu 20.04. I've tried snap and apt/deb. The application is very unresponsive and almost unusable. I can select a playlist and let it run for an hour or so until it crashes. Trying to switch songs/playlist will freeze the app. Frustrating as a long-time premium user who works on linux all day.

uffek
Gig Goer

I got very tired uninstalling and installing the app ... there has not been a working solution since february. I still do my work on Ubuntustudio but I bough a mac book pro aside just to play spotify.

rbsbd
Casual Listener

get the new update, seems fixed

 

snap 1.1.42.622.gbd112320-37

apt 1.1.42.622.gbd112320-37

JarolMX
Visitor
OS: Manjaro Linux x86_64 
Host: HP Stream x360 Convertible 11-aa0XX Kernel: 5.8.6-1-MANJARO Packages: 989 (pacman), 4 (snap) Shell: bash 5.0.18 Resolution: 1366x768 DE: Xfce 4.14 WM: Xfwm4 CPU: Intel Celeron N3060 (2) @ 2.480GHz GPU: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Memory: 2336MiB / 3841MiB

Same issue.

The AUR package is outdated, not working for me anymore.

Only option from snap.

The drag magic is working.

braindropz
Regular
I uninstalled spotify from snap and installed again via apt (spotify-client), its working alright now.

https://www.spotify.com/br/download/linux/
https://websiteforstudents.com/install-spotify-linux-client-on-ubuntu-16-04-18-04-desktop/

Reonaydo
Visitor

Same problem on Gentoo. Using native deb package

hmollercl
Regular

Latest .deb can be found here

https://repository-origin.spotify.com/pool/non-free/s/spotify-client/

I don't know why the latest 1.1.25.501 can not be reached by apt.

uffek
Gig Goer

For some reason those .deb packages can be downloaded only with wget because the server closes connection in the middle of dowload very often.

uffek
Gig Goer

Can't paste a working wget coomand here for some reason it gets shortened.

DanielDiaz12
Visitor
Same problem in Ubuntu 20.04

benmoreassynt1
Casual Listener
This reply may already have been given, seeing as there are 104 replies, however:
The simplest fix is to install Spotify the 'old way' by adding spotify's deb repository and NOT Snap. I have tested and the apt install does not display the freezing issue for me.

See: https://www.spotify.com/ca-en/download/linux/

Command line commands:
> curl -sS https://download.spotify.com/debian/pubkey.gpg | sudo apt-key add -
echo "deb http://repository.spotify.com stable non-free" | sudo tee /etc/apt/sources.list.d/spotify.list

> sudo apt-get update && sudo apt-get install spotify-client

jluini
Visitor
This worked for me

whuijten
Regular

Same story here on Kubuntu 18.04

GUI becomes unresponsive after a few minutes of playing.

However music continues playing and key controls keep working.

 

Spotify build is 1.1.26.501.gbe11e53b

Iwalk500miles
Casual Listener

As said, the issue should disappear using the .deb, not the snap package. Not that this is a great solution, but it's better than nothing. It did so for me on kubuntu 20.04, while other system that extract the binary off the .deb (but are not debian) work fine too.

 

Unquestionably, spotify could be a little bit more helpful in this matter, given most of their infrastructure runs linux most certainly. Assigning one guy, at least from time totime, to make sure the Linux app, snap package or not, is not completely broken would be the least they could do.

 

cHDMmFRE
Roadie
With what money? I mean the number of linux users just don't justify that. Not to mention, the number of rude comments in this forum from linux users. I now understand why people don't make linux version of their games/softwares.

I'm afraid soon or later, they will get tired of this and just shut down the whole linux version of spotify.

marecki123
Casual Listener

It's a subscription-based product, people pay money for it. The justification of "not enough users" is just pure**bleep** excuse for releasing low-quality software.

cHDMmFRE
Roadie

Repeating myself. But according to their website https://www.spotify.com/de/download/linux/ :

 

Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support. 

Not enough paid linux users. Simple as that. 

 

For what it's worth, the software works well on Arch in my case.

hmollercl
Regular

and how did you installed it in arch? With snap?

cHDMmFRE
Roadie
AUR. Why?
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