Spotify GUI freezes in Ubuntu 19.10

[Giannii]

Plan

Free

Operating System

Ubuntu 19.10 on Laptop and double display with HDMI cable

My Question or Issue

Hi,

I'm using Spotify on Ubuntu 19.10 and since I installed the software (some days ago) I noticed an annoying bug: the window of the program is freezed and so non-interactable, but music goes on and even keyboard insturctions (play/pause, go on, go back) works normally. I said that the window seems to be freezed because even automatic reshaping  does not work)

It happens very frequently and the only solution that I found is to close and reopen spotify (the close button 'X' works).

[marecki123]

It's a subscription-based product, people pay money for it. The justification of "not enough users" is just pure**bleep** excuse for releasing low-quality software.

[cHDMmFRE]

Repeating myself. But according to their website https://www.spotify.com/de/download/linux/ :

Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support. 

---

Not enough paid linux users. Simple as that. 

For what it's worth, the software works well on Arch in my case.

[hmollercl]

and how did you installed it in arch? With snap?

[cHDMmFRE]

AUR. Why?

[hmollercl]

I didn't knew there was an AUR package. I thought you were installing the snap w/o the problem. I understand the AUR is a repackage of the DEB so it shouldn't have the problem either.

[benmoreassynt1]

This reply may already have been given, seeing as there are 104 replies, however:
The simplest fix is to install Spotify the 'old way' by adding spotify's deb repository and NOT Snap. I have tested and the apt install does not display the freezing issue for me.

See: https://www.spotify.com/ca-en/download/linux/

Command line commands:
> curl -sS https://download.spotify.com/debian/pubkey.gpg | sudo apt-key add -
echo "deb http://repository.spotify.com stable non-free" | sudo tee /etc/apt/sources.list.d/spotify.list

> sudo apt-get update && sudo apt-get install spotify-client

[DanielDiaz12]

Same problem in Ubuntu 20.04

[jluini]

This worked for me

[Reonaydo]

Same problem on Gentoo. Using native deb package

[hmollercl]

Latest .deb can be found here

https://repository-origin.spotify.com/pool/non-free/s/spotify-client/

I don't know why the latest 1.1.25.501 can not be reached by apt.

[uffek]

For some reason those .deb packages can be downloaded only with wget because the server closes connection in the middle of dowload very often.

[uffek]

Can't paste a working wget coomand here for some reason it gets shortened.

[braindropz]

I uninstalled spotify from snap and installed again via apt (spotify-client), its working alright now.

https://www.spotify.com/br/download/linux/
https://websiteforstudents.com/install-spotify-linux-client-on-ubuntu-16-04-18-04-desktop/

[JarolMX]

OS: Manjaro Linux x86_64 
Host: HP Stream x360 Convertible 11-aa0XX 
Kernel: 5.8.6-1-MANJARO 
Packages: 989 (pacman), 4 (snap) 
Shell: bash 5.0.18 
Resolution: 1366x768 
DE: Xfce 4.14 
WM: Xfwm4
CPU: Intel Celeron N3060 (2) @ 2.480GHz 
GPU: Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx 
Memory: 2336MiB / 3841MiB

Same issue.

The AUR package is outdated, not working for me anymore.

Only option from snap.

The drag magic is working.

[caiofcas]

Having the Same problem with snap installation in Fedora 31 and gnome. Tried reinstalling but the same keeps happening

[ryanhammonds]

Same issue on Kubuntu 20.04. I've tried snap and apt/deb. The application is very unresponsive and almost unusable. I can select a playlist and let it run for an hour or so until it crashes. Trying to switch songs/playlist will freeze the app. Frustrating as a long-time premium user who works on linux all day.

[uffek]

I got very tired uninstalling and installing the app ... there has not been a working solution since february. I still do my work on Ubuntustudio but I bough a mac book pro aside just to play spotify.

[rbsbd]

get the new update, seems fixed

snap 1.1.42.622.gbd112320-37

apt 1.1.42.622.gbd112320-37

[MusicAnt]

I am also getting snap version of spotify on Kubuntu 20.04 freezing and crashing my system, only started recently. I can hear the fans inside my PC spinning up like it's about to start a workout. Something has changed recently it seems.

[VinsVilaplana]

In my case it was due to some weird conflict with my GPU. Try disabling GPU to rule out a GPU issue:

spotify %U --disable-gpu