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Ubuntu 19.10 on Laptop and double display with HDMI cable
My Question or Issue
I'm using Spotify on Ubuntu 19.10 and since I installed the software (some days ago) I noticed an annoying bug: the window of the program is freezed and so non-interactable, but music goes on and even keyboard insturctions (play/pause, go on, go back) works normally. I said that the window seems to be freezed because even automatic reshaping does not work)
It happens very frequently and the only solution that I found is to close and reopen spotify (the close button 'X' works).
I'm a ZorinOS user, and I'm having the same issue. The interface gets partially blank, I can not click on anything, but the music still plays.
Another user posted that they could unfreeze the UI by dragging the song title in the now playing. This works for me at about the same frequency (~80%).
I have Spotify Premium, so I can't confirm that it's ad related, but I think interacting with certain UI elements unfreezes it for some reason. Might work with other parts of the UI, maybe playlists or friends list? I'll have to experiment next time.
I have this problem too, UI freezes but the client is still responsive to clicks and music keeps playing. Reinstalled and tried snap instead but the problem persists. The trick of dragging the song name works for me to unfreeze, thanks for the tip!
I had the same issues on kubuntu 20.04. No matter what I tried with the snap build (e. g. disabling opengl) etc., I could not get it to work.
In the end, I removed the snap build and installed spotify from the repository http://repository.spotify.com/pool/non-free/s/spotify-client/spotify-client_220.127.116.111.gbe11e53b-15_....
Now the issue has disappeared. I suppose the snap ships libraries that don't work well together with the current graphic stack.
I noticed that too, about the dragging drop trick... if you click anywhere inside the spotify window and move the mouse (like drag-drop) - even when the screen blanks - it just back to normal. Thats very weird, but its a reasonable workaround meanwhile..
Same here in Ubuntu 20.04 as soon as it's running in the background it crashes.
I'm having the same issue using Debian 10 with KDE.
The desktop app freezes after a little time normally listening to anything, for sure isn't a RAM issue because I have 12gb of free ram.
Using the latest stable version from snap: 18.104.22.1681.gbe11e53b-15.
And seriously Spotify? Zero replies from developers or community managers?
From their website: https://www.spotify.com/de/download/linux/
Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support.
The number of linux users can't justify a real support.
I suggest installing it without snap and see if it helps.
Another user with the same problem in Ubuntu 20.04 😞 and I use it like a lot, but I want to use it while I'm working. Do we have any chance to have an answer soon?
Running Linux Mint 19 here and Spotify is insanely slow. GUI takes a while to update or freezes for a bit. Song switching seems to take ages to update in the now playing bar. I turned off the desktop notifications and reinstalled to the latest version 😛
Same story here on Kubuntu 18.04
GUI becomes unresponsive after a few minutes of playing.
However music continues playing and key controls keep working.
Spotify build is 22.214.171.1241.gbe11e53b
As said, the issue should disappear using the .deb, not the snap package. Not that this is a great solution, but it's better than nothing. It did so for me on kubuntu 20.04, while other system that extract the binary off the .deb (but are not debian) work fine too.
Unquestionably, spotify could be a little bit more helpful in this matter, given most of their infrastructure runs linux most certainly. Assigning one guy, at least from time totime, to make sure the Linux app, snap package or not, is not completely broken would be the least they could do.
The problem is not all of use ubuntu or debian 😞 The last time I tried the one in the AUR, it gave me its own set of problems. I guess I'll try to build it when I can.
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