Spotify GUI freezes in Ubuntu 19.10

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Re: Spotify GUI freezes in Ubuntu 19.10

Casual Listener
Happens on Fedora 31 too. Changing OpenGL settings in snap does not change absolutely anything.
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Re: Spotify GUI freezes in Ubuntu 19.10

Visitor
Same problem with the snap on Xubuntu 20.04
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Re: Spotify GUI freezes in Ubuntu 19.10

Gig Goer

I have tested with six computers ... all Ubuntustudio 18.04 and 20.04 ...

spotify installed from ppa or snap does not make any difference.

HP  intel dual core sff desktops (2pcs) with 4Gb of ram ... both freeze

HP Elitebook with i7 and 4Gb ram ... freezes

Lenovo Y50-70 i5 and 8Gb ram seems to work ... tested 2 hours not 100% sure

HP Z400 workstation with 8 cores and 24Gb ram has been running many weeks without any signs of freezing as well as HP Z800 which was running ubuntustudio daily before 20.04 was published.

it seems to like over 4Gb ram to run smooth ... I still put a ? here.

 

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Re: Spotify GUI freezes in Ubuntu 19.10

Regular

I don't think it's a RAM issue, I have 16Gb RAM and spotify snap freezes but .deb does not.

It is strange that your deb installation freezes, I haven't seen that happening.

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Re: Spotify GUI freezes in Ubuntu 19.10

Regular

Same with:

Distributor ID: Ubuntu
Description: Ubuntu 20.04 LTS
Release: 20.04
Codename: focal

 

It plays music. I can't see what I'm doing but I can skip in time. Nothing changes on  GUI but music skips...

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Re: Spotify GUI freezes in Ubuntu 19.10

Regular

Same here on Linux Mint 19.3 Xfce 64bit (Ubuntu 18.04 LTS), Spotify version 1.1.26.501.gbe11e53b.
The player freezes but I still can interact with that (keyboard, mouse - while figuring out where the itens are) and even the window title displays the song. If I switch windows or keep trying to use the interface it gets a white screen, but still responding to my commands. I couldn't figure out when exactly it happens (e.g. time or usage) but, the more I use it the more it happens. I'm a heavy user, it's really annoying me.

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Re: Spotify GUI freezes in Ubuntu 19.10

Regular

So it happens in Ubuntu too. I would have thought that since Snap comes from Canonical it was crashing by some Ubuntu optimization, but I see that's not the case.

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Re: Spotify GUI freezes in Ubuntu 19.10

Casual Listener

Another Fedora user.  Sometimes I get a blank screen when I open it that doesn't go away.  Different combinations of -? and --disable-gpu flags seem to change this (I don't think the -? actually does anything except maybe clear some cache based on process name?)

The "drag the song name" thing mentioned earlier works intermittently.  The player controls in the KDE taskbar work, as do the media controls on my keyboard.

I had installed it through Discover software center, which I think pulls from Snap, but I uninstalled it and reinstalled it using the snap command.  I tried unbinding the OpenGL interface in Snap, didn't see any changes.

What's odd is that I ran this on Arch for months with no issues, and I'm pretty sure that was installed from Snap too.  Regardless it was the same hardware.

Neofetch:

OS: Fedora 32 (KDE Plasma) x86_64 
Kernel: 5.6.13-300.fc32.x86_64 
Packages: 2197 (rpm), 12 (snap) 
Shell: bash 5.0.11 
Resolution: 3840x2160 
DE: Plasma 
WM: KWin 
WM Theme: Gently-Blur 
Theme: Gently [Plasma], Breeze [GTK2/3] 
Icons: Breeze-Blur-Glassy Dark [Plasma], Breeze-Blur-Glassy Dark [GTK2/3] 
Terminal: konsole 
CPU: AMD A6-7400K Radeon R5 2C+4G (2) @ 3.500GHz 
GPU: AMD ATI Radeon R5 Graphics 
Memory: 6386MiB / 23045MiB

Also an aside: your post form thinks that <kbd> and <code> are invalid HTML tags, so I had to use Courier New for command line flags.

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Re: Spotify GUI freezes in Ubuntu 19.10

Visitor

Hy guys

 

happen to me too on a Ubuntu 20.04 LTS and the spotify app release is

spotify 1.1.26.501.gbe11e53b-15 41 latest/stable spotify✓ -

 

The music keep going but I cannot find the logs files to explain better what is happening.

 

Ciao

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Re: Spotify GUI freezes in Ubuntu 19.10

Regular

Spotify freezes after a few minutes (although playback remains on), I'm able to pause and change songs through my Mint panel.

spoty.jpg

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