Spotify is not working anymore.

[Spooty]

Plan

Premium

Operating System

Manjaro

My Question or Issue

Hi Spotify-community,

my spotify is not working anymore. When I click on the Spotify-sign nothing happens. I tryed 'sudo snap refres', but all snaps up to date. Manjaro-Linux is running on my machine.

Your help appreciated.

[Spacesurfer]

I am getting the same issue and got the following when trying to run it from the command line: "Failed to load module "canberra-gtk-module""

[Ivan]

Hey there @Spooty and @Spacesurfer,

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing.

Give your device a quick restart as well before you open the newly installed app. 

It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

Hope this helps. Let us know how it goes.