Spotify snap not starting

[LFlo92]

Device

PC

Operating System

Ubuntu 18.04, Gnome

My Question or Issue

 The snap is not working anymore. This happens at a regular basis. The error is:

/snap/spotify/16/bin/desktop-launch: line 23: /home/lukas/.config/user-dirs.dirs: Permission denied
Gtk-Message: Failed to load module "overlay-scrollbar"
Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"

(spotify:8107): Gtk-WARNING **: cannot open display: :1

The solution is to remove the snap and install it again. But this is very annoying so it would be good when this issue is fixed 🙂
Also everytime I open Spotify the system sound goes to full volume for some reason. My ears are already blown up 😞

[SergioDavid]

Hey @LFlo92, welcome to the Community!

Sorry to hear you're having trouble with this. We don't officially support Linux, but we'll be glad to lend a hand.

Do the issues you're having persist if you remove Spotify and install it back to your device?

Let us know if that helps.

[RodrigoGarcês]

If your log show various GTK errors, the problem is with OS itself, not specifically spotify.

And show a "permission denied" error. Do you try to run this comand with sudo?

I installed spotify this week on ubuntu 18.04 gnome via snap and works flawless

In a try to correct your problems, try this commands.

Keep in mind this can corrupt your OS.
Try with caution

To correct overlay-scrollbar

sudo apt-get install --reinstall overlay-scrollbar-gtk2

To correct gail and atk-bridge
sudo apt-get install libatk-adaptor libgail-common