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I have a problem that I have tried to bring to the attention of the devs multiple times via email to no avail. Nobody will acknowledge this issue.
A matter of months ago I fimiliared myself with the features spotify makes available to artists.
I have easily got our offers to show on spotify. With some difficulty, I finally managed to get you to change our default artist image, though you've still failed to upload our perfectly sized banner image after 2 attempts.
The problem I'm here to discuss however is the songkick "On Tour" integration. I have our shows listed on our tourbox site.
What appears to happen is a few days after each show has been input into tourbox, they appear on our spotify profile as you would expect. Then usually in the space of 24 hours, they vanish.
I have observed this with almost every batch of shows I have entered into the system.
I have contacted songkick and spotify artist services multiple times on the matter and while songkick have had some temporary success when refreshing our listings. They've yet to present me with a lasting solution.
As you'll observe, we currently have shows listed on songkick that have been up there for a month or so, they do not appear on our Spotify profile at all. Please help us fix this as it's an excellent feature that is highly beneficial.
Artist URI: spotify:artist:0excECam2066DR1StxQd2p
Songkick profile: artists/7278014-lost-atlanta