Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Tracks "Not Available" but now coming up in search

Tracks "Not Available" but now coming up in search

Usually if a song is not available it does not show but now they are sometimes showing in the search but come up as not available when you try playing them.

 

In the UK,

 

 

Ting Tings Wrong Club 1   09/06/2014

spotify:track:22Py9sbBZDLtFTjaTbcwK3

 

Having said that, this track has a release date of 28th July on iTunes so hardly surprising it isn't available on 9th June. What is it doing there though, and why does it come up as Ting Tings latest song in the search?

 

 I'm also finding that Ed Sheeran's UK #1 hit "Sing" is coming up as the 2nd most popular of all his songs but not playable even though it isn't greyed.

 

Ok, I might have considered putting it on my playlist but obviously he thinks I'm going to run to iTunes and buy it. Well I'm not, I simply won't playlist it.

 

Reply
7 Replies

That song you mentioned is available in the UK and plays fine for me.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Both tracks play for me (UK).

So why are both coming up as "not available" when I try playing them?

 

Ed Sheeran – Sing from this link:

 

http://open.spotify.com/track/6eLrCtqlpjroAkES2EHCx0

 

Is your country definitely set to UK on your Spotify profile?
https://www.spotify.com/account/profile/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yes it definitely is.

 

I also have a developer licence and I use this to connect via Linux from where I build up my playlists. Ting Tings showed up in it.

 

I will try from my phone device to see if those play.

  -  Yes both of them do.

 

So why not from Windows? (I might have Tor running somewhere on my computer, let me check).

 

 

I restarted spotify and now they are both available.

 

I have no idea what happened.

 

Sometimes it does get a little confused! Glad it's working!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts