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Why playing stops when ad is about to start?

Why playing stops when ad is about to start?

I get this issue about once an hour. It looks like ad is about to start to play and Spotify becomes quiet. Only way to start playing again is to restart the application.

 

How to fix this? 

 

Ubuntu 16.04 and fresh Spotify installed a week ago.

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Version:1.0 StartHTML:000000237 EndHTML:000020165 StartFragment:000018748 EndFragment:000019950 StartSelection:000018748 EndSelection:000019944 SourceURL:https://community.spotify.com/t5/Accounts/Premium-student-scam/m-p/2340573Re: Premium student scam - The Spotify Community

Hey @marguspala

 

Thanks for reaching out.

 

Spotify currently doesn’t offer telephone support, so I highly recommend reaching out to them via one of the channels below so they can take a closer look at this situation.


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

 

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