Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I've been using Spotify for over 1 month now and I'm still unable to listen to my daily mix.
I search for "daily mix" in the search bar at the top right of Spotify Desktop on Ubuntu 14.04 which brings up the option "Your Daily Mix", however clicking on this I'm displayed a message: "Your Daily Mix Not Available Offline - Please go online to load".
I am however online, and can listen to non-downloaded songs, etc. I've tried re-installing spotify.
Any suggestions?
Hey @jackhardcastle,
That seems rather strange. But please take a look at this post, it might help you resolve the issue. Please let me know if it worked. Have a great day!
Hi - this didn't work, other people on the network have this working and we're working on Ubuntu OS, so there's no local firewall to check.
Hey,
I'm really sorry but there actually is no official support for Linux. So it's even a little tricky to escalate your problem to the team. I still have one question though, Have you made absolutely sure that there is no antivirus software active that is blocking Spotify?
I'm having the same issue on my Windows Desktop install. I've tried it from work (behind a fairly tight firewall), from home (a domestic style firewall), iOS on WiFi through each of those firewalls, and iOS over my cell carrier.
All with the same result.
I'm clearly online for everything else, just not the Daily Mix.
Me too. anyone managed to solve this issue?
Same thing on my Mac
Same issues please check it for me
Same issue on MAC
Same on my Mac
Same on my Mac. Help please!
Same problem today for me on my Mac
im having the same problem on MacOS.
Same issue. Help.
Same problem here!
I have same issue in Windows
Found solution in this topic:
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…