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can't login from a linux desktop

can't login from a linux desktop

Spotify application was working normally on my Ubuntu but all of a sudden everytime I try to log in, I receive this error, "The email you entered has already been registered, but your account hasn't been confirmed yet". I have been a premium member for a long time and it works normally on my Android phone.

 

I have already tried to uninstall and install Sptofiy again but no luck.

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1 Reply

Try to also clean config/cache from your home directory and reinstall, like this:

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Reinstallation-instructions-for-Ub...

 

I don't think this will help though. Some other person had the same problem and Spotify support checked the account and managed to help:

https://community.spotify.com/t5/Accounts-and-Subscriptions/Can-t-login-due-to-no-confirmation-error...

 

Contact support through this form:

https://www.spotify.com/about-us/contact/contact-spotify-account/

 

You can also just try to login to the spotify website (different from these forums) and see if you can see something. Maybe it says something about your e-mail address.

https://www.spotify.com/account/

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