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1.2.25.1011 impossible to install on OSX (monterey 12.7.1)

1.2.25.1011 impossible to install on OSX (monterey 12.7.1)

 

Plan

Premium

Country

Italy

 

Device

( Mac Pro)

Operating System

(MacOS Monterey 12.7.1)

 

My Question or Issue

I cannot upgrade to the new 1.2.25.1011 from the current version 1.2.24.756.g7a7fc7f0

 The installation process dosn't work nor from upgrading within the Spotify App, nor installing from the install package.

Reply
1 Reply

Hi there @noi2giochiamo,

 

Thanks for your post here in the Community!

 

Could you give us some more details so we can investigate this further? Are you seeing any error messages? Have you tried any troubleshooting steps so far?

 

What you can try is to give the app a clean reinstall which will help get rid of any corrupted cache that may be causing issues and you can follow the steps under Mac here

 

Keep us in the loop.

ElenaModerator
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