Help Wizard

Step 1


Adding songs to the queue while ads are playing

Adding songs to the queue while ads are playing





Macbook Pro


Operating System

OSX 10.14


My Question or Issue

When queue is populated, and advertisements are playing, appending additional tracks to the queue causes the entire queue to be cleared.

Only the one 'last added' song to the queue will be visible once advertisements are over.

1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


I'd also recommend updating to macOS Catalina 10.15.1 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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