Albums are added to my favorite songs while I am offline

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Albums are added to my favorite songs while I am offline

AndreaFuligno
Casual Listener

Plan

Premium for students

Country

Italy

Device

MacBook Pro, iPhone 6

Operating System

Mac OS High Sierra, Ios

 

My Question or Issue

 That's exactly what's written in the object: since a few days, to my favorites song are added some albums (only french rap music, that i don't listen) while i am offline.

I am the only one who knows my username and password of my account, and iìve never touched settings or things like that... Now I have deleted all that albums from my favorites, but i know they're coming back, they always come back... 

 

I hope you'll help me soon

Andrea

 

3 Replies

Re: Albums are added to my favorite songs while I am offline

TobiasYoung
Composer

Hey Andrea!

Sorry to hear of those problems. It sounds like someone is in your account. Have you tried changing your password and signing out of your account?

 

 

Re: Albums are added to my favorite songs while I am offline

AndreaFuligno
Casual Listener

Yes, of course.. 
It looks to me like some sort of a automatic thing, i don't know. it is still happening, please help..

Highlighted

Re: Albums are added to my favorite songs while I am offline

TobiasYoung
Composer

@AndreaFuligno,

 

Does anyone have access to your device?

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