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All of my playlists have disappeared

All of my playlists have disappeared

All of my playlists have disappeared. I logged out. Rebooted. Logged back in. Gone. A year's worth of curating music. Gone. Please help.

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4 Replies

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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They are still available via the phone app and the web app, just not available on the desktop Mac client.

I sent them a msg. Thanks.

If they are not available in the desktop app, try reinstalling Spotify. If that works, you can just tell support that you have fixed it. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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