All saved music gone

[tucker_curts]

I logged on to my Mac today to find all my saved music just completely gone. I've been a premium subscriber for a couple months and never had any issues like this. My last payment went through about 10 days ago, and I've listened every day since then. The songs I put on playlists are still there, but they're not saved under "my music". Has anybody else had a problem like this?

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.