Annoying pop up... hoe to getb rid please


Annoying pop up... hoe to getb rid please

Casual Listener

I'm on thev premium account and am in thev UK

Macbook Pro 20128)

OSX High Sierra


Every so of the time Iget these  annoying pop pups, what do they mean, howb vto get rid please, see attatched, thanksd


Screen Shot 2018-09-05 at 17.39.33.png
2 Replies

Casual Listener

anotherr one!!

Screen Shot 2018-09-08 at 14.39.21.png

Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


I also found some articles that might help you with this pop-up you're getting:

1, 2, 3 & 4

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! 🙂

LoxerRock Star 17
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