Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App saying I’m restricted for premium users

App saying I’m restricted for premium users

 

Plan

Premium

Country

 

Device

MacBook it’s from like 2021 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

errorcode:access point:22 

 

trying to log in on my Mac, but I’m getting that error code when trying logging in and I have a premium account 

 

 

 

Reply
1 Reply

Just had the same problem (hence finding this post when I googled!). I completely uninstalled the app and then downloaded and installed the latest version from the Spotify website. Working perfectly now 👍🏻

Suggested posts