App shows blank screens, stops playing, has to be force quit

Solved!
Reply

App shows blank screens, stops playing, has to be force quit

DoIEvenMatter
Regular

Plan

Free

Country

Germany

 

Device

Mac Mini (Late 2012)

Operating System

macOS 10.14.1

 

My Question or Issue

 Spotify shows blank screens/infinite loaders after 2-3 navigations. The app then also stops playing any music or ad (if it has to do a network request) and the only solution is to force quit it and restart it.

However it obviously is a temporary solution and the cycle starts over.

 

I obviously googled it before and nothing worked. I tried:

- to reinstall the app

- (implicitly) to restart the computer

- to deactivate hardware acceleration (since it caused issues in other Chromium-based apps, too)

 

Thanks in advance for any replies <3

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: App shows blank screens, stops playing, has to be force quit

Rock Star 15
Rock Star 15

Hey @DoIEvenMatter, Welcome to the Community.

Hope you're doing great!

 

Does this happen in the latest version of macOS, macOS Mojave 10.14.2?

I'd also recommend that during the reinstallation to clear and remove and folders and files left when uninstalling Spotify first. Check here for more.


Hope it helps :)

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Highlighted
Solution!

Re: App shows blank screens, stops playing, has to be force quit

Rock Star 15
Rock Star 15

Hey @DoIEvenMatter, Welcome to the Community.

Hope you're doing great!

 

Does this happen in the latest version of macOS, macOS Mojave 10.14.2?

I'd also recommend that during the reinstallation to clear and remove and folders and files left when uninstalling Spotify first. Check here for more.


Hope it helps :)

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS