Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Artist, album and friends' pages are stuck on the loading screen

Artist, album and friends' pages are stuck on the loading screen

Hi, whenever I open spotify on my Mac, it will work very smoothly and I will encounter no problems. However, this period is only momentary and next thing I know, whenever I try and open an album, artist or friend's spotify page I will be stuck with a loading bar that never loads. The only way I temporarily can solve this is by waiting for about 10 minutes or restarting spotify. I have a very good internet connection, so I know the problem cannot be from that. Any ideas?

 

Thanks,

Alex

Reply
1 Reply

Hey @user-removed! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know how it goes, thanks! ^^

 

Peace

Suggested posts