Audio stops 2 seconds in on Macbook Pro, only when connected to external monitors

[eloiseapril]

Premium

Australia

MacBook Pro 14-inch, 2021

macOS Ventura

Apple Studio Display set up

I have just downloaded Spotify to my new MacBook Pro 14-inch. Songs will play audio for 2 seconds, then the audio cuts out but I can see the song is still playing.

This only happens when my MacBook is connected to my external display - two Apple Studio displays that connect through a thunderbolt dock.

Any ideas?

Thanks

[MihailY]

Hey @eloiseapril,

Thanks for reaching out.

As a first step, can you please try disabling Hardware Acceleration in the app's settings and see if that changes anything?

Keep us posted.