Autoplay not working

[s-az9v7_9w3j]

Plan

(Family) Premium

Country

Norway

Device

iMac (2019)

Operating System

macOS Big Sur (11.2.3)

My Question or Issue

Autoplay is not working. I have tried turning it on and off, tested with both on and off on playlists, albums and songs. Also with and without shuffle activated.

[Alex]

Hey @s-az9v7_9w3j,

Thanks for reaching out about this in the Community!

Can you try running a clean reinstall of the app, following the steps provided in this Guide.

If that does not help, let us know the following:

• Can you start song/playlist Radio
• Does Autoplay misfunction on every playlist
• Is this happening only on your computer, or on all devices including the Web player

Keep us posted 🙂

[marcocampa]

Same here. Followed all the steps you suggested. No way to fix it. Please, help.