The desktop beta is displaying the bottom commercial even though I'm logged in as premium user.
A more detailed description, using numbered steps
The ads are there in every window (queue, browsing lists and so on).
What I expected to happen
That the client should be ad-free.
What actually happened
Stuck with ads.
My Operating System
My Spotify version
My internet provider and country
Do you have any screenshots you can attach to more clearly explain your issue?
Solved! Go to Solution.
Hello there and welcome to the community,
1 - Try to reinstall Spotify.(last version is 18.104.22.168)
2 - If that doesn't fix the problem, the best you have to do is to contact support so they can check the problem.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.