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Black/blank screens

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Black/blank screens

Visitor

Plan

Premium

Country

USA

Device

(iMac 2017)

Operating System

(OS X 10.15.5,)

 

My Question or Issue

Hi, For months now Spotify won't load playlist views or artist pages (nav does show up). I've reinstalled the app and cleared the cache multiple times and the issue always reappears one or two days later.

1 Reply
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Re: Black/blank screens

Community Legend

Hey there @allemande-left,

 

Thanks for reaching out to us 🙂

 

We'd suggest you restart the device and log out and log into account. You can also follow these steps and run a clean reinstall.

 

If that doesn't help you can try with another network. Does this happen on other devices as well? 

 

Let us know how it goes. If you have questions, you know where to find us.

PetyaModerator
 
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