Black screen, app don't work

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Black screen, app don't work

_0ivg0z0-p7mb
Casual Listener

Plan

Premium

Country

Brasil

Device

MacBook Pro 13 

 

I just had the app installed and it won't leave this black page. I already tried to reinstall but it stays like this. How I can solve this issue?

 

Screen shot of the issueScreen shot of the issue

Operating System

iOS High Sierra 10.13.5

 

My Question or Issue

 

5 Replies
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Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Hi,

 

Please check these articles, 1 & 2.

They might help solve your issue.

Please next time try to look up for your issue in the community since it might have been solved before.

 

Have a nice day 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Black screen, app don't work

_0ivg0z0-p7mb
Casual Listener

Hi,

I had already checked this 2 articles, my problem is on Mac and the articles are about Windows. I still have this problem and I have no clue how to solve it.

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Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Hi,

 

I don't know if you even opened the links but the first one is for macOS while the second has a thread on it that is for macOS.

Anyway, since you have checked these 2, here are some others that are worth a check for real this time. 3, 4 & 5

 

Have a nice day 🙂 

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Black screen, app don't work

484-tx_9fwznf
Newbie

#5 was a lifesaver. None of the other links were helpful for me. Tip number two in this link was what finally got my app working. Thank you for posting these other links. 

Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Glad that it worked 😄

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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