Black screen, app don't work

Reply
Highlighted

Black screen, app don't work

_0ivg0z0-p7mb
Casual Listener

Plan

Premium

Country

Brasil

Device

MacBook Pro 13 

 

I just had the app installed and it won't leave this black page. I already tried to reinstall but it stays like this. How I can solve this issue?

 

Screen shot of the issueScreen shot of the issue

Operating System

iOS High Sierra 10.13.5

 

My Question or Issue

 

5 Replies
Highlighted

Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Hi,

 

Please check these articles, 1 & 2.

They might help solve your issue.

Please next time try to look up for your issue in the community since it might have been solved before.

 

Have a nice day 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Black screen, app don't work

_0ivg0z0-p7mb
Casual Listener

Hi,

I had already checked this 2 articles, my problem is on Mac and the articles are about Windows. I still have this problem and I have no clue how to solve it.

Highlighted

Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Hi,

 

I don't know if you even opened the links but the first one is for macOS while the second has a thread on it that is for macOS.

Anyway, since you have checked these 2, here are some others that are worth a check for real this time. 3, 4 & 5

 

Have a nice day 🙂 

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Black screen, app don't work

484-tx_9fwznf
Newbie

#5 was a lifesaver. None of the other links were helpful for me. Tip number two in this link was what finally got my app working. Thank you for posting these other links. 

Highlighted

Re: Black screen, app don't work

Rock Star 16
Rock Star 16

Glad that it worked 😄

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS