Black screen for Spotify Mac Desktop

[kkroberts]

Clearing the prefs file as suggested by @hvarday does the trick. Simple.

Spotify ought to know this. There are sooo many threads out there with this issue.

Clearing the prefs file is a simple solution.

[pich747]

glad it worked for you guys...

i tried this as well (again and again) - along with multiple clean installs, disabling hardware acceleration, and even some terminal tweaking (i forget the exact command; found it on one of these forums, didn't help).

if anything, the problem seems to have gotten worse - sometimes the screen goes black before i can even start playing music.

this is frustrating af. can't believe the company still hasn't fixed the problem after friggin' YEARS!

[Eni]

Hey there @pich747, 

Thanks for getting back in touch. 

We suggest that you continue your troubleshooting by checking your host files by following the steps from this article.

Also, could you let us know if this is happening only on a specific device or on other PCs too?

We'll be waiting for your reply 🙂

[omnibar]

This worked! Thank you!

[CarlosE]

Hi @omnibar,

Thanks for posting on this thread and welcome to the Community!

We're glad to know that it worked and everything is running as expected now.

If you have any questions or need a hand with anything else, give us a shout.

Cheers 🙂