Help Wizard

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Browse All Missing in Search Page

Browse All Missing in Search Page

Plan

Premium

Country

Canada

Device

(MacBook Pro 2017)

Operating System

(macOS Mojave)

Spotify 10.14

 

My Question or Issue

The search page does not display anything. On my iPhone, I can clearly see all the browse all options but not on my macbook pro. I am currently running on spotify 10.14. I cannot run the current spotify version because my macbook is not updated. Unfortunately, I’ve tried everything from reinstalling, doing a clean reinstall but nothing works! I am not sure how to fix this because I used to see all the options in the search option until recently. See photo attached, it is just a black screen and this is only happening to my search page. I can see everything else on spotify. 

 

Reply
1 Reply

Hey @kiof,

 

Thanks for reaching out.

 

We're sorry to hear you're having issues with the Spotify app, however, since MacOS Mojave is no longer supported we can't offer any help other than the usual troubleshooting steps which you've already done.

 

Another option to use Spotify on your device is the web player so feel free to try that out as well.

 

We hope this helps.

MihailYModerator
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