Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Moderator
Moderator

Hey @AndyNeale,

 

Thanks for clarifying those details.

 

Could you let us know the specs of the device this is happening on, and whether it happens when you do it on another desktop device?

 

Thanks! Keep us posted 🙂

PeterModerator
 
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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Regular

It does the same on both of my laptops - one is a Dell XPS 15 with a Core i9 processor and 16GB of RAM, one is a Lenovo Miix 320 with an Atom CPU and 4GB of RAM - both significantly different machines, and yet the same problem occurs on both.

 

Which presumably makes it more likely to be somehow related to my account rather than to the machine that the Spotify client is running on...

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Moderator
Moderator

Hey @AndyNeale,

 

Thanks for getting back to us.

 

It most likely is an account issue. With that in mind, could you try removing all of your offline devices by going here?

 

Keep us posted on your progress!

PeterModerator
 
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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Regular

Done...

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Moderator
Moderator

Any luck @AndyNeale?

 

Keep us posted 🙂

PeterModerator
 
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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Regular

I removed all my offline devices as requested, I was waiting for your next move...

 

--

Andy

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Regular

I also removed all of my offline devices and I'm still having the same issue on every device.

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Moderator
Moderator

Hey @redfox_seattle and @AndyNeale,

 

Thanks for your patience!

 

Since this is happening for you across different devices, this does indeed seem to be an account issue.

 

With that in mind, we suggest you create a new account and transfer all your saved music and playlists over to it by following the steps in this Spotify Answer.

 

Let us know if you have any questions or need any help with the above.

 

Thanks! 

PeterModerator
 
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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Casual Listener

moving accounts doesn't help. i had this issue with my old and my current account. as I can see it affects multiple people / devices / OS'es, can't it actually be bug in spotify's code instead of something in account / device settings?

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Re: Bug: Spotify automatically adds a 2 to every new playlist I create from artist album

Moderator
Moderator

Hey @k0d3r1s,

 

Thanks for getting back to us and confirming that for us.

Are you able to test this on a non-macOS device using the same account to see if you can reproduce this there?

If you aren't able to reproduce this, then we'll be able to narrow this down to a macOS issue and we can look into it further.

Thanks! Keep us posted.

PeterModerator
 
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