Can't Play Current Song

[heyitsjodie]

Premium Account

USA

Macbook Pro & iPhone Xs

For the past week I have been unable to play any music on Spotify. Every song that I click play on gives me an error banner: "Can't Play Current Song."

I have tried the following troubleshooting ideas:

1. Remove Hardware Acceleration

2. Turn on Hardware Acceleration

3. Verify payment of premium account

4. Play downloaded songs offline

5. Uninstall and Reinstall apps

This is really a bummer as I am paying for a premium service and am unable to listen to any music.

[Loxer]

Hi @heyitsjodie!

Could you try the steps from this Spotify Answer?

I'd also recommend updating to latest macOS and iOS versions for your devices.

Hope it helps.