Can't Play Current Song

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Can't Play Current Song

heyitsjodie
Visitor

Premium Account

USA

Macbook Pro & iPhone Xs

 

For the past week I have been unable to play any music on Spotify. Every song that I click play on gives me an error banner: "Can't Play Current Song."

 

I have tried the following troubleshooting ideas:

1. Remove Hardware Acceleration

2. Turn on Hardware Acceleration

3. Verify payment of premium account

4. Play downloaded songs offline

5. Uninstall and Reinstall apps

 

This is really a bummer as I am paying for a premium service and am unable to listen to any music.

 

Screen Shot 2019-08-13 at 8.56.30 AM.png
1 Reply

Re: Can't Play Current Song

Rock Star 15
Rock Star 15

Hi @heyitsjodie!

Could you try the steps from this Spotify Answer?

 

I'd also recommend updating to latest macOS and iOS versions for your devices.

 

Hope it helps.

LoxerRock Star 15
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