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Can't download onto Mac OS 10.12.6 and cannot update my OS any higher

Can't download onto Mac OS 10.12.6 and cannot update my OS any higher

 

Plan

Premium

Country

USA

Device

MacBook Air 2017

Operating System

macOS Sierra 10.12.6

 

My Question or Issue

Hello! I cannot download the Spotify app to my MacBook Air as it says it requires 10.13 or higher. However, I cannot download a higher OS version on this laptop. Have any solutions?

 

Reply
2 Replies

Hey there @nbavolar7,

 

Thanks for reaching out about this here in the Community. 

 

Currently, the app will only work on desktops and laptops running OS X 10.13 or above. For more info, we suggest that you check this article.

 

In this case, we'd recommend playing Spotify from your browser on our web player

 

If you need a hand with anything else, the Community is here for you. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

  1. Open Finder on your mac and click Go > Library (if you don't have hidden folders enabled, press the option key first and it should appear).
  2. Go to Cache, look for a folder that contains Spotify in its name and delete it.
  3. Reinstall the app.

Regards,

Will

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