Can't download onto Mac OS 10.12.6 and cannot update my OS any higher

[nbavolar7]

Plan

Premium

Country

USA

Device

MacBook Air 2017

Operating System

macOS Sierra 10.12.6

My Question or Issue

Hello! I cannot download the Spotify app to my MacBook Air as it says it requires 10.13 or higher. However, I cannot download a higher OS version on this laptop. Have any solutions?

[Eni]

Hey there @nbavolar7,

Thanks for reaching out about this here in the Community. 

Currently, the app will only work on desktops and laptops running OS X 10.13 or above. For more info, we suggest that you check this article.

In this case, we'd recommend playing Spotify from your browser on our web player. 

If you need a hand with anything else, the Community is here for you. 

[William241]

1. Open Finder on your mac and click Go > Library (if you don't have hidden folders enabled, press the option key first and it should appear).
2. Go to Cache, look for a folder that contains Spotify in its name and delete it.
3. Reinstall the app.

Regards,

Will