Can't install Spotify on MacBook Pro

Can't install Spotify on MacBook Pro

Spotcheck

Hi, 

 

I've just switched laptops to a MacBook Pro and can't download spotify. I've tried to download the mac version and it downloads as 'unconfirmed862551 crdownload. I've then tried the one for windows - this downloads as spotify.installer exe without the spotify logo - but when I move it to applications, nothing happens. Any ideas what I can do? Tks, 

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2 Replies

Peter__

Hey! Welcome to the community 🙂

 

It sounds like a downloading issue rather than a Spotify one. Are you using google chrome by any chance? Normally when a download is complete it removes the .crdownload file type and replaces the file with its correct name. 

Can you try downloading it again using Safari?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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pdoherty02-us

i have tried use safari and it still won't download. It says that it is installing and never finishs. Is there a way to fix this?

 

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