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Can't install newest update

Can't install newest update

Screen Shot 2020-02-26 at 12.52.53 AM.png

Yesterday, my spotify was working perfectly. It told me to download the new update, and when I did, the install window has been stuck like this for hours. This is now my 5th time trying to install the new update. Any ideas? Thank you.

 

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1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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