Can't install spotify on mac

[amandarosenberg]

The Spotify program didn't work one day and i couldn't open the program when i clicked the Spotify symbol. I've tried to delete the program from my Mac and reinstall it but I've still got the same problem. What to do? 😞

[Rodrigo]

Hello! Welcome to the community!

Have you tried a clean reinstallation? To do that, follow the steps below:

1. Click Spotify in the menu bar, then Quit Spotify.
2. Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt/Option key while hovering if Library isn’t visible).
3. Open Caches and delete the com.spotify.Client folder.
4. Click the back arrow.
5. Open Application Support and delete the Spotify folder.
6. Go to http://www.spotify.com/download and reinstall Spotify.