Help Wizard

Step 1


Can´t play any song

Can´t play any song




 United Kingdom


Macbook Pro (2018)

Operating System

Mac OSX Mojave


My Question or Issue

 I can´t play any song since last update, still on 0:00, I can play just a few songs that I´ve cached or locally.


Happen on Windows as well

1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


I'd also recommend trying with another internet connection and if possible with another Spotify account.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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