Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't play playlist or music at all...

Solved!

Can't play playlist or music at all...

I have spotify on a chromebook and that's it. I have an issue. It is only on a song, but won't play it. I can't play any others and can't select a playlist. I have tried logging out and back inot my account, shutting off my computer, refreshing it, and even un-bookmarking it. It still isn't working and hasn't been all week. 

Reply

Accepted Solutions
Marked as solution

Hey @wubbywu1218, welcome to the Spotify Community.

 

Could you let us know what device, operating system, and Spotify version you're using? Also, are you getting any error messages when trying to play a song?

 

We'd recommend reinstalling the app by following the steps here.

 

Let us know how it goes 🙂

View solution in original post

Marked as solution

Hey @wubbywu1218!

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed". Don't hesitate to create a new thread if you need us again.

Take care!

View solution in original post

2 Replies
Marked as solution

Hey @wubbywu1218, welcome to the Spotify Community.

 

Could you let us know what device, operating system, and Spotify version you're using? Also, are you getting any error messages when trying to play a song?

 

We'd recommend reinstalling the app by following the steps here.

 

Let us know how it goes 🙂

Marked as solution

Hey @wubbywu1218!

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed". Don't hesitate to create a new thread if you need us again.

Take care!

Suggested posts