Can't play songs

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Can't play songs

Casual Listener







MacBook Pro Mid 2015

Operating System

MacOS Mojave 10.14.2


My Question or Issue


Within the last week this has happened to me almost daily:
I try to play a new song and it just won't play, there won't be any information about the duration of the song on the bottom and the cover will just not load, nor will spotify show the title of the song below the cover.


This seems to happen to random songs and I have tried a clean reinstallation of Spotify which I thought solved the problem but now I'm back with the problem...




3 Replies

Re: Can't play songs

Rock Star 14
Rock Star 14

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit reptitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.


Could you try it with another network connection? If possible try updating to macOS Mojave 10.14.3 to see if that helps :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 14
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Re: Can't play songs


I have the same problem on my macbook air 2013. Runs macOS Mojave 10.14.3.

Tried all the steps that you are suggesting but nothing helps

Re: Can't play songs

Casual Listener

I tried the clean reinstall once more, which made it work for two days, now the problem is there again...


I'm on Mojave 10.14.3 now, my Spotify version is